Shipping policy

Shipping within Switzerland: CHF 36 or CHF 59 per scooter, depending on the model and battery version. The applicable cost is shown on the product page and under Shipping and collection. Free collection in Niederhasli is available by appointment after we confirm the order is ready.

The following delivery process applies to shippable models: Rydova delivers scooters within Switzerland. Goods are sourced from the supplier after receipt of your order, delivered first to Rydova and then dispatched to you.

Delivery time

For available models, estimated delivery to you is 3–8 working days after receipt of the order and confirmed payment. We inform you of changes or delays. A fixed date is binding only with express written confirmation; statutory rights in case of delayed delivery remain unaffected.

Shipping costs within Switzerland

  • CHF 36 shipping per scooter: KuKirin G2, KuKirin G2 Pro ABE, JOYOR S5 ABE with 13 or 26 Ah, JOYOR T6E ABE with 18 Ah, and JOYOR S8.
  • CHF 59 shipping per scooter: JOYOR T6, JOYOR T6E Pro ABE with 26 Ah, and all other models.

Shipping costs are added per scooter: two models at CHF 36 each cost CHF 72 in total, and three cost CHF 108. At CHF 59 each, shipping for two scooters costs CHF 118 and for three CHF 177. One scooter at CHF 36 and one at CHF 59 cost CHF 95 shipping together.

Free collection by appointment

You can collect your order free of charge from Rydova. Collection orders are also sourced after ordering. Please wait for confirmation that your order is ready and arrange an appointment before visiting.

Rydova – Konstantinos Poimenidis
Heiselstrasse 120
8155 Niederhasli
Switzerland

Delivery address and transport damage

Please provide a complete, correct delivery address. Inspect the delivery upon receipt. Report visible damage or incorrect items to Rydova as soon as possible and photograph the product, packaging and shipping label. Statutory rights relating to defects remain unaffected.

Contact

Questions about delivery or collection: support@rydova.ch.

Collection readiness

Available models ordered for collection are expected to be ready 3–8 calendar days after we receive your order and payment is confirmed. Please wait for our confirmation, then arrange your collection appointment.

Delivery time for the new ABE versions

For KuKirin G2 Pro ABE, JOYOR S5 ABE with 13 or 26 Ah and JOYOR T6E ABE with 18 or 26 Ah, estimated delivery is 3–8 working days after receipt of the order and confirmed payment. Models are sourced after ordering. Being available to order does not mean physical stock is held at Rydova.